Patient Outreach & Customized Concierge Programs

Building lasting patient relationships through personalized communication and proactive engagement.

At eHealth Konnect, we believe that effective communication doesn’t end with the patient visit — it continues through every stage of their healthcare journey. Our Patient Outreach & Customized Concierge Programs are designed to strengthen the connection between your practice and your patients through personalized communication, preventive care reminders, and proactive engagement campaigns.

We act as an extension of your front-office team, ensuring your patients stay informed, valued, and connected — while your staff remains focused on providing care.

What We Offer

Our concierge programs are adaptable to your specialty, patient demographics, and practice goals, ensuring each outreach initiative delivers measurable value.

Personalized Patient Communication

We tailor every message — from follow-up reminders to wellness tips — to reflect your practice’s voice and patient needs, ensuring meaningful engagement.

Preventive & Post-Care Outreach

Timely reminders for screenings, immunizations, or follow-up visits encourage preventive care and ensure continuity of treatment.

Retention & Reactivation Campaigns

We identify inactive or at-risk patients and create re-engagement programs that bring them back to your practice, improving retention and revenue.

Customized Concierge Programs

For high-value or chronic care patients, we provide dedicated concierge support — including scheduling coordination, special reminders, and personalized service assistance.

Why It Matters

Active, thoughtful outreach fosters loyalty, improves outcomes, and supports better practice performance.

With eHealth Konnect, you can expect:

  • Higher patient retention through consistent communication
  • Improved compliance and satisfaction via targeted follow-ups
  • Better reputation management with proactive relationship-building

Your patients receive the attention and care they deserve — even when they’re not in the clinic.

Get Started

Empower your practice with personalized outreach and concierge support that truly connects. Partner with eHealth Konnect — where every patient counts.

Get Started